PRIVACY POLICY

This Privacy Policy explains how unifclothingl.shop collects, uses, discloses, stores, and protects personal data when individuals visit https://unifclothingl.shop, create an account, make a purchase, contact us, subscribe to marketing, or otherwise interact with our services.

This policy is intended to provide information required under the General Data Protection Regulation, Regulation (EU) 2016/679 (“GDPR”), applicable Italian data protection law, and other applicable privacy legislation.

1. Data Controller and Contact Information

For the personal data processing described in this policy, the online store operator acts as the data controller unless stated otherwise.

Store: unifclothingl.shop
Website: https://unifclothingl.shop
Email: info@unifclothingl.shop
Telephone: +39 3258548154
Address: Via Fiorino N. 23, Carrara (MS), Italy

Privacy requests may be sent to info@unifclothingl.shop.

2. Scope of This Policy

This policy applies to personal data processed through our online store and related customer-service activities.

It does not govern independent websites, services, payment providers, social networks, or applications operated by third parties. Those third parties process information under their own privacy notices, and customers should review those notices before using the relevant service.

3. Personal Data We Collect

Depending on how a person interacts with our store, we may collect the following categories of personal data.

Identity and contact data

This may include a customer’s name, billing address, delivery address, email address, telephone number, account details, and preferred communication language.

Order and transaction data

This may include products ordered, sizes and colours selected, order value, discounts, payment status, delivery information, returns, refunds, complaints, and customer-service history.

Payment data

Payments may be processed by Shopify Payments or other payment providers made available at checkout. We generally receive transaction confirmations, payment status, limited payment identifiers, and fraud-screening results rather than complete card details.

Payment providers may independently collect and process payment-card, bank-account, authentication, and billing information in accordance with their own privacy policies.

Device and technical data

This may include IP address, browser type, operating system, device identifiers, approximate location derived from IP address, language settings, time zone, cookie identifiers, and information about how a visitor accesses and uses the website.

Usage and interaction data

This may include pages viewed, products searched for, products added to a cart, referring pages, links selected, checkout activity, marketing interactions, and the date and time of visits.

Communications

We collect information contained in emails, return requests, reviews, survey responses, telephone communications, social-media messages, and other correspondence with us.

Marketing preferences

We may record whether a person has agreed to receive marketing, withdrawn consent, or objected to particular forms of communication.

Fraud-prevention information

We may process transaction patterns, device signals, delivery information, account activity, and risk indicators to protect customers, our store, payment providers, and other parties against fraud and misuse.

4. How We Collect Personal Data

We collect personal data:

• Directly from customers when they place an order, create an account, complete a form, contact us, request a return, or subscribe to communications;

• Automatically through cookies, pixels, local storage, server logs, and similar technologies;

• From Shopify, payment processors, fraud-prevention providers, logistics partners, analytics providers, advertising partners, and customer-support tools;

• From carriers when they provide tracking and delivery updates;

• From publicly available sources where lawful and necessary; and

• From another person who places an order or communicates with us on someone else’s behalf.

A person providing another individual’s personal data should have lawful authority to do so and should ensure that the other individual receives appropriate privacy information.

5. Purposes and Legal Bases

We process personal data only when a valid legal basis applies.

Performance of a contract

We process data to:

• Operate the shopping cart and checkout;

• Accept and fulfil orders;

• Process payments;

• Deliver products;

• Send order and delivery communications;

• Manage accounts;

• Provide customer service;

• Handle cancellations, returns, refunds, and claims; and

• Enforce or administer the purchase contract.

Compliance with legal obligations

We process data where necessary to:

• Maintain tax, accounting, and transaction records;

• Respond to lawful requests from authorities;

• Comply with consumer-protection obligations;

• Manage product-safety issues or recalls;

• Meet data-protection and security requirements; and

• Establish legally required evidence of transactions and communications.

Legitimate interests

Subject to an appropriate balancing assessment, we may process data for legitimate interests such as:

• Preventing fraud, abuse, security incidents, and unauthorized transactions;

• Protecting our legal rights and the rights of customers;

• Improving our website, products, and customer service;

• Measuring store performance;

• Maintaining network and information security;

• Handling complaints and defending legal claims;

• Understanding demand and managing inventory; and

• Sending limited marketing to existing customers where permitted by law.

Individuals may object to processing based on legitimate interests by contacting info@unifclothingl.shop.

Consent

Where required, we rely on consent for:

• Email or electronic marketing;

• Non-essential analytics or advertising cookies;

• Personalized advertising;

• Certain data-sharing activities; and

• Other optional processing clearly described when consent is requested.

Consent may be withdrawn at any time without affecting processing lawfully carried out before withdrawal.

6. Shopify

Our store is hosted through Shopify. Shopify supplies the e-commerce platform that enables us to offer products and services online.

Shopify may process personal data to provide hosting, checkout, security, fraud prevention, analytics, technical support, and other platform functions. Depending on the activity, Shopify may act as our processor, an independent controller, or in another legally recognized role.

Customers should review Shopify’s applicable privacy information to understand how Shopify processes personal data across its services.

7. Service Providers and Recipients

We may disclose personal data to carefully selected recipients where necessary for the purposes described in this policy, including:

• Shopify and e-commerce technology providers;

• Payment processors, banks, and card networks;

• Warehousing, fulfilment, packaging, and logistics providers;

• Postal operators and delivery carriers;

• Fraud-prevention, cybersecurity, and identity-verification providers;

• Website hosting, cloud storage, and information-technology providers;

• Customer-service and communications providers;

• Analytics and website-performance providers;

• Marketing and advertising providers where permitted;

• Accountants, insurers, auditors, lawyers, and professional advisers;

• Government authorities, regulators, law-enforcement agencies, and courts where legally required; and

• Parties involved in a merger, acquisition, restructuring, financing, or transfer of all or part of the business.

Service providers receive only the information reasonably necessary to perform their functions and are required to process it in accordance with applicable contractual and legal obligations.

We do not sell personal data in the ordinary meaning of exchanging personal information directly for money.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

• Keep the website and checkout functioning;

• Remember cart contents and preferences;

• Maintain secure sessions;

• Prevent fraud;

• Measure traffic and website performance;

• Understand how visitors use the store;

• Personalize content; and

• Deliver or measure advertising where consent has been provided.

Strictly necessary technical cookies may be used without consent where permitted by law. Non-essential analytics, personalization, and advertising technologies will be activated only after obtaining any consent required by applicable law.

Visitors can manage available choices through the website’s cookie banner or privacy controls and through their browser settings. Disabling essential cookies may prevent parts of the store or checkout from functioning correctly.

Withdrawal of cookie consent does not invalidate processing that occurred before withdrawal.

9. Marketing Communications

We send promotional emails or similar electronic marketing only when we have an appropriate legal basis.

Recipients may unsubscribe at any time by using the unsubscribe function in a marketing message or by emailing info@unifclothingl.shop.

Even after a person unsubscribes from marketing, we may continue to send non-promotional communications necessary for existing orders, account security, returns, refunds, legal notices, or customer-service requests.

10. Advertising and Analytics

Subject to applicable consent requirements, we may use analytics and advertising services to understand website use, evaluate campaigns, and present more relevant content.

These providers may collect online identifiers, device information, browsing events, and interaction data. Depending on the service configuration, providers may process information for their own purposes under their respective privacy notices.

Where required, these services will not be activated until the visitor provides consent. Visitors may withdraw consent through available privacy controls.

11. International Data Transfers

Some service providers may process personal data outside Italy, the European Economic Area, or the country in which the customer lives.

Where personal data is transferred outside the European Economic Area, we use an approved legal transfer mechanism where required, such as:

• An adequacy decision adopted by the European Commission;

• Standard Contractual Clauses approved by the European Commission;

• Supplementary contractual, technical, or organizational safeguards; or

• Another lawful transfer mechanism recognized by applicable legislation.

Information about applicable safeguards may be requested at info@unifclothingl.shop, subject to lawful confidentiality limitations.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the relevant purpose, including legal, accounting, tax, consumer-protection, security, and dispute-resolution requirements.

Retention periods depend on:

• The nature and sensitivity of the data;

• The duration of the customer relationship;

• Applicable tax, accounting, and commercial recordkeeping rules;

• Return, warranty, and limitation periods;

• Whether a complaint or dispute exists; and

• The need to prevent fraud and protect legal rights.

Order and transaction records may be retained for the period required by Italian tax, accounting, and commercial laws. Customer-service records may be retained for the time necessary to resolve requests and establish or defend legal claims.

When personal data is no longer required, we delete, anonymize, or securely isolate it unless continued retention is required by law.

13. Security

We use reasonable technical and organizational safeguards designed to protect personal data against unauthorized access, accidental loss, alteration, disclosure, misuse, or destruction.

These measures may include access controls, encrypted transmission, platform security features, authentication procedures, provider assessments, backups, monitoring, and staff or contractor confidentiality obligations.

No internet transmission or electronic storage method is completely secure. We therefore cannot guarantee absolute security, but we will respond to suspected personal-data breaches in accordance with applicable law.

14. Automated Decision-Making

Payment providers and fraud-prevention services may use automated tools to assess whether a transaction presents a fraud or security risk.

Where a decision based solely on automated processing produces legal or similarly significant effects and the GDPR grants the individual applicable rights, the individual may request human intervention, express a point of view, and contest the decision.

15. Children’s Privacy

Our store is not directed to children, and we do not knowingly collect personal data directly from children below the age at which they may lawfully consent to the relevant online processing.

A person who believes that a child has provided personal data to us without valid authorization should contact info@unifclothingl.shop. We will investigate and delete the information where required.

16. Individual Privacy Rights

Subject to applicable conditions and exceptions, individuals may have the right to:

• Obtain confirmation as to whether we process their personal data;

• Access their personal data and receive a copy;

• Correct inaccurate or incomplete data;

• Request deletion of personal data;

• Restrict processing;

• Object to processing based on legitimate interests;

• Object at any time to direct marketing;

• Receive certain data in a structured, commonly used, machine-readable format;

• Request transmission of eligible data to another controller where technically feasible;

• Withdraw consent at any time;

• Obtain information about applicable international-transfer safeguards;

• Exercise applicable rights relating to automated decisions; and

• Submit a complaint to a competent supervisory authority.

These rights are not absolute. A request may be limited where continued processing is required for compliance with law, performance of a contract, freedom of expression, establishment or defence of legal claims, fraud prevention, or another lawful reason.

17. Exercising Privacy Rights

Privacy requests should be emailed to info@unifclothingl.shop.

The request should describe the right being exercised and provide enough information for us to identify the relevant records. To protect personal data, we may request reasonable proof of identity. We will not request more information than necessary for verification.

We will respond within the period required by applicable law. Under the GDPR, this is generally one month, although the period may be extended for complex or numerous requests when legally permitted. We will explain any lawful extension or refusal.

18. Complaints

Individuals may contact us first at info@unifclothingl.shop so that we can investigate a privacy concern.

Individuals also have the right to complain to the Italian supervisory authority:

Garante per la protezione dei dati personali
Piazza Venezia 11
00187 Rome, Italy
Website: https://www.garanteprivacy.it

A person may also have the right to contact the supervisory authority in the EU or EEA country of habitual residence, place of work, or place of the alleged infringement.

19. Third-Party Links

Our website may contain links to social networks, payment services, carrier websites, or other third-party services. We do not control those services and are not responsible for their independent privacy practices.

Visitors should review the privacy notice of each external service before providing personal information.

20. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, providers, or legal obligations.

The updated version will be published on this page with a revised effective date. Where a change materially affects individuals or requires renewed consent, we will provide additional notice or obtain consent as required by law.

21. Contact Us

For privacy questions or requests, contact:

unifclothingl.shop
Website: https://unifclothingl.shop
Email: info@unifclothingl.shop
Telephone: +39 3258548154
Address: Via Fiorino N. 23, Carrara (MS), Italy